Frequently Asked Questions

Logging in

Mosquito Identification

Mobile Apps


Need Help

Logging in

What’s my username?

Often usernames are things that we forget, or you often assume that the username is your email address.  In the case of the Atlas of Medical Entomology, we have chosen to go with a separate username from your email – this helps with security as well.

Our policy is that each Local Government Area (LGA) has one username.  This way, you can have multiple staff working on the same dataset.  The website and the mobile tools all allow for multiple people to be logged in at once.

Generally, each LGA has a username that is the name of your LGA – e.g. for the City of Mandurah, the username will be “Mandurah”.  For some double-barrelled LGA names (e.g. Three Springs), we will remove spaces – e.g. ThreeSprings.  If you are a member of a Contiguous Local Authority Group (CLAG), you will be able to see the data generated by other members of your CLAG.

If you have forgotten your username – or password – you can click on the “Forgot your password?” link on the website, which is on the main login form.  From here you will be asked to enter your email address – this will then email you with a link to change your password – and will also show your username in the email.

Medical Entomology login page - forgot password

Medical Entomology login page – with “Forgot your password?” circled in red

You will have to follow through with a password reset from this point to make sure that you can access your account.  Don’t forget to tell other staff within your Local Government using the same username that the password has changed.  They will not be able to log in once the password has been changed.

What’s my password?

Similarly to the “What’s my username?” question above, you can click on the “Forgot your password?” link on the website, which is on the main login form. From here you will be asked to enter your email address – this will then email you with a link to change your password.

Please note: we do not give out passwords via email (for security reasons) and you will need to reset it yourself.

Mosquito Identification

What do I do when I find an exotic species?

Firstly, please ensure all potential exotic mosquitoes are kept and placed in a vial for future examination.  Please call Medical Entomology on (08) 9285 5500 to report any occurrence of exotic mosquitoes.

If you record an exotic mosquito in the Atlas of Medical Entomology, it will automatically email the Medical Entomology team at the Department of Health with a notification that an exotic species has been recorded.  At present, these emails will trigger if you record the occurrence of either:

  • Aedes aegypti the Dengue Mosquito; or
  • Aedes albopictus the Asian Tiger Mosquito.

Once this notification is received by the Medical Entomology team, they will contact your organisation’s Environmental Health Officers about this record via phone and may request to view the specimen.

Mobile Apps

The Atlas of Medical Entomology also has additional capabilities through mobile apps that have been created to support the capture of data in the field. At the moment, these apps include:

  • Mosquito Monitoring (for Apple devices using iOS), and
  • Mosquito Monitoring (for Android devices).

Either of the apps can be obtained by clicking on the buttons for the stores below, or using the Quick Response (QR) codes that we show underneath the buttons. If you have a QR code reader on your phone, then you can point your phone at the screen to find the apps in the stores, install them and start using them.

itunesstore playstore
Insert QR code Insert QR code

For further assistance with using the apps, please see the help within the apps themselves.


  • Why does this project exist?

The State of Western Australia is 2,529875 Square Kilometers in size with an incredibly variable environment.  Under certain environmental conditions, mosquitoes are able to breed into large numbers allowing disease transmission to the human population.  While many mosquito breeding sites are known, some are more cryptic in nature and difficult to locate.  Much of the coastal region of Western Australia can have periodic mosquito issues and disease outbreaks.

The Department of Health, Western Australia provides a role in the overall management of mosquitoes and associated mosquito-borne diseases that affect the public.  The Department of Health, Western Australia also provides early warning detection systems of arbovirus surveillance through:

  • mosquito collections across the Southwest of the State on a fortnightly basis to detect mosquito-borne viruses;
  • mosquito surveillance in the north following the wet season for surveillance of mosquito-borne viruses; and
  • year round surveillance of viruses through a Sentinel Chicken Program.

In Western Australia, mosquito management is the role of Local Government Authorities.  LGA’s are responsible for monitoring mosquito populations, ensuring control measures are in place when required and responding to public complaints and enquiries in regards to mosquitoes and other invertebrates.

To date, data collected by State and Local Authorities on mosquitoes and the associated disease risks have remained as separate data collections.  However, an integrated approach to mosquito management through data sharing has been recognised as having the potential to provide a more detailed and responsive program.  The Medical Entomology website and associated Apps has been created to foster the sharing of data allowing a more comprehensive examination of mosquito abundances and distributions across the state. Through this process, it is hoped that both the State and Local Government Authorities will be able to respond to incidents of disease and mosquito concerns in a more rapid and integrated manner.

Thus, the medical Entomology Project has been created to foster the integration of disparate data collections to provide an overall mosquito management and disease surveillance tool for the community.

  • Who funded this project?

The website and apps were funded through the Funding Initiative for Mosquito Management across Western Australia (FIMMWA) as part of the Minister for Health’s 2013 election commitment.  The initiative provided funding to build capacity for mosquito management within Local Government Authorities and allowed for the amalgamation of disparate data sets into a statewide system for monitoring mosquito populations across the State.

Additional funding was provided by the Environmental Health Directorate, Division of Public Health within the Department of Health, Western Australia.

Need Help

  • How do I get help using the website and apps?

A User Manual has been developed that will guide you through all pages of the Atlas of Medical Entomology.  The User Manual can be found under the help menu.  If you click on the Help menu a drop down list will appear.  Select the User Manual drop down to go to the Users guide.

Help - User Manual drop down menu

The User Manual is located under the Help menu